The Black Stuff – Wicklow Waterfalls Soap
The Black Stuff – Wicklow Waterfalls Soap
Scent:
Eucalyptus
Often used in medicinal products, Eucalyptus is steam distilled to bring that beautiful clearing fresh scent.
Activated Charcoal
A great cleanser for a deeper clean, helps absorb oils and excess dirt.
Menthol
Cool and refreshing, with a crisp, minty aroma that energizes and revitalizes.
Feel:
Smooth
Scent Breakdown:
Smells Like: A shower beneath a cool white waterfall. Crisp, clean, and uplifting. The menthol crystals and eucalyptus help create a nice refreshing feel.
Description:
We used to travel to a waterfall in County Wicklow, Ireland, and collect the water to make this soap. Unfortunately, this is no longer feasible as the business has grown so much, however, the soap is still just as good!
The soap itself is smooth and creamy with a tiny bit of texture from the activated charcoal. The scent profile has been updated to use Frankincense as a base note, which anchors in the Eucalyptus and menthol crystals. The top notes are Birch, Fir, and a hint of Pine. It's like showering in a waterfall surrounded by beautiful green trees.
It will leave you feeling clean, refreshed, and ready to start your day.
Ingredients:
Ingredients: Sodium Olivate, Sodium Cocoate, Sodium Palmate, Sodium Shea Butterate, Aqua, Glycerin, Sodium Castorate, Eucalyptus Globulus Leaf oil, Kaolin, Menthol, Boswellia Serrata oil, Pinus Sylvesteris oil, Abies Sibrica oil, Charcoal powder, Betula Lenta Bark oil, Sodium Chloride
Delivery Terms & Conditions / Options & Information
Operated by: Nutrition & Internet Supplements Limited (trading as “NI Supplements”)
Registered Office: Unit 5, Graham Industrial Park, Dargan Crescent, Belfast, Co. Antrim, BT3 9LP, United Kingdom
Last updated: 11 October 2025
1. Dispatch & Processing
- Orders placed before 1 p.m. UK time (Monday–Saturday, excluding Bank Holidays) are normally processed and dispatched the same working day.
- Orders placed after this time are processed on the next working day.
- Delivery timeframes exclude Sundays and public holidays unless explicitly stated otherwise.
- Courier network disruptions (e.g., strikes, weather, customs) may extend delivery times beyond our control.
2. Delivery Options – United Kingdom (Mainland & Northern Ireland)
Orders under £50
| Service | Price | Estimated Speed | Notes |
|---|---|---|---|
| 1–2 Day Tracked (No Signature Required) | £2.95 | 1–2 working days (91% next-day) | Fully tracked; photographic & GPS delivery proof confirms delivery. “No Signature Required” terms apply. |
| 1–2 Day Tracked (Signature Required) | £3.35 | 1–2 working days (91% next-day) | Signature obtained on delivery. |
Orders £50 and over
| Service | Price | Estimated Speed | Notes |
|---|---|---|---|
| 4–5 Day Tracked (No Signature Required) | Free | 4–5 working days | Fully tracked; photo/GPS proof confirms delivery. “No Signature Required” terms apply. |
| 4–5 Day Tracked (Signature Required) | Free | 4–5 working days | Signature obtained on delivery. |
3. Delivery Options – Republic of Ireland, EU & International
- Available services, prices and estimated transit times are displayed at checkout.
- Delivery times vary by destination and customs clearance processes.
- Recipients are responsible for any local import duties, taxes, or customs charges.
- We cannot influence or expedite customs procedures in destination countries.
4. Delivery Confirmation, Risk & Transfer of Responsibility
(a) Signature Required
- A signature will be obtained at the point of delivery.
- Until a signed handover occurs, the parcel remains at NI Supplements’ risk.
- Once signed for by you or a nominated recipient, delivery is complete and responsibility transfers to you.
(b) No Signature Required / Authority to Leave
By selecting “No Signature Required” or authorising an unattended delivery / safe place, you:
- Expressly instruct the courier to deliver the parcel to your address or nominated safe place without obtaining a signature.
- Acknowledge that the courier’s photo and GPS confirmation constitute full proof of delivery.
- Accept that once such confirmation is recorded, the order is deemed successfully delivered, and
- Agree that risk of loss, theft or damage passes to you immediately upon that confirmation.
Accordingly, NI Supplements’ delivery obligation is fully discharged once the courier records a delivered scan with accompanying GPS/photo evidence.
If you are concerned about parcel security at your address, please select “Signature Required” at checkout. This is recommended for high-value orders or where the delivery location is unattended or visible from a public street.
5. Non-Delivery Claims
- All non-delivery reports are investigated directly with the courier.
- Where the courier provides proof of delivery (signature, photo or GPS record) matching the supplied address, the order is considered fulfilled and is not eligible for replacement or refund under this policy.
- Where the courier confirms no delivery, we will either resend or refund the order promptly.
6. Failed Delivery, Refusals & Returns to Sender
- If a parcel is returned due to customer error (e.g., incorrect address, failure to collect, or refusal of delivery), we may either:
- Resend it after payment of a re-shipping fee; or
- Refund the product value less the original outbound shipping cost.
- Where the error or delay was caused by NI Supplements or our courier, we will resend at our expense.
7. Same-Day Dispatch Guarantee (Express Orders)
- Guaranteed for orders placed before 1 p.m. (Monday–Saturday).
- Couriers may experience exceptional delays beyond our control; such events do not invalidate the guarantee for dispatch timing.
8. Working Days Definition
“Working Days” means Monday to Saturday, excluding UK Bank Holidays. Orders placed after 1 p.m. on a Saturday or on a Bank Holiday are processed on the next working day.
9. Evidence & Investigation
We maintain courier records, including time-stamped tracking data, GPS coordinates and photographic delivery evidence, for audit and anti-fraud purposes. Customers alleging non-receipt after confirmed delivery may be asked to provide a police crime reference number. We reserve the right to cooperate with carriers and authorities in any fraud investigation.
10. Contact Information
For questions about delivery status or services, please contact:
hello@nisupplements.com
Nutrition & Internet Supplements Limited, Unit 5 Graham Industrial Park, Dargan Crescent, Belfast, Co Antrim, BT3 9LP, United Kingdom.
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